Toolpack Consulting provides services to internal and external consultants, and to end users. Our customers include companies, nonprofits and government organizations, and other consultants.

Our expertise in data-based change includes:

• Surveys for employees, customers, ex-employees, and prospects
• Interviews and focus groups for qualitative information
• Linkage analysis to draw out employee-customer-finance relationships
• 360° feedback for employee development and change
• Process mapping to cut errors and costs while enhancing service
• Integrated measurement systems
• Change management and implementation services

We can help your organization with back-room and face-to-face services, including:

• Team effectiveness
• Cultural change and transformation
• Organizational development
• Survey development, advice, data entry, and reporting

We have an unusual combination of organizational, technological, and communication expertise which helps us to guide you through data collection and change. We prefer to provide full involvement and control to the client.

This site has information and articles on employee and customer surveys, organizational change, performance enhancement, and other tools.

Visit our products and services pages for more details on our surveys and consulting services.

Visit the tools pages for information on these and other organizational development tools.

You can see our performance model here, or you can read about organizational development itself.

Read about us .